WorkSmart Trainings are Now Online!

During the Summer/Fall of 2021, DART developed a 2-hour Verbal De-escalation online training for a retail establishment in Boulder, Colorado. It was delivered using the Zoom platform. The reviews were very positive. Similar trainings are planned for other retail firms and will be offered to healthcare facilities in 2022.

Verbal De-escalation on Mindflash


The Verbal De-escalation training using the Mindflash platform was developed during 2020 and completed in March 2021. Mindflash’s cloud-based e-learning platform provides a simple, training solution for employees working from home, in the office, or in the field. It’s especially a timely strategy during COVID-19.

DART built its online training using PowerPoint, PDF, and video files that learners can access on any computer or mobile device. It includes a series of six modules with relevant quizzes that help reinforce the course content.

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